Cranbrook Hotel, Bw Premier Collection Accessibility

This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.

Mobility

Parking
  • Designated accessible parking near an accessible entrance that is specifically marked
Entrance
  • Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
  • Entry route has a door that is at minimum 815 mm wide
  • One or more entry points are automated
Restroom In Public Area
  • Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
Food Services
  • Accessible path of travel and accessible style tables/booths
Elevator
  • Multiple floors with an elevator that is large enough for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)
Accessible Guest Rooms
  • Rooms for guests using mobility devices
  • Accessible route to accessible rooms
  • Lowered "spyhole" in door
  • Lever type handle on entrance door
  • Lowered room controls (light switches, temperature controls)
  • Lowered hanging space in closet
Accessible Guest Room Bathroom
  • Door is a minimum 815 mm wide
  • Lever style faucet controls
  • Shower chair with backrest (fixed or portable) within reach of controls
  • Fixed grab bars in shower
  • Handheld showerhead with lever controls
  • Bathtub with grab bars
  • Bath bench or chair with backrest
  • Grab bars at toilet

Vision

Overall Space
  • Elevators (if applicable) have verbal announcements at each floor, and braille on the buttons

Hearing

Overall Space
  • Accommodation has closed captioning on TVs/video boards

Cognitive & Sensory Friendly

Overall Space
  • Neutral or muted colours that are calming and subdued

General

Supporting Programs
  • Business accepts Access2Card (www.access2card.ca) or permits a support person to accompany the customer at no cost or at a discount
Service Dogs
  • Staff have been trained on guide and service dog policies
  • Business has a dog relief area on site
High Speed Internet Service
  • Business has high-speed internet service available for video application use