Best Western Mountainview Inn Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
Parking- Designated accessible parking near an accessible entrance that is specifically marked
Entrance- Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
- Entry route has a door that is at minimum 815 mm wide
Restroom In Public Area- Designated gender-neutral/family restroom that can also accommodate a support person
- Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
Food Services- Accessible path of travel and accessible style tables/booths
Accessible Guest Rooms- Rooms for guests using mobility devices
- Accessible route to accessible rooms
- Entry door is a minimum 815 mm wide
- Lowered "spyhole" in door
- Lever type handle on entrance door
- Lowered room controls (light switches, temperature controls)
- Lowered bed height (550-600 mm)
Accessible Guest Room Bathroom- Door is a minimum 815 mm wide
- Insulated pipes under sink vanity, where these pipes are exposed
- Lever style faucet controls
- Shower chair with backrest (fixed or portable) within reach of controls
- Bathtub with grab bars
- Bath bench or chair with backrest
- Raised toilet - 430-480 mm above floor with grab bars
- Grab bars at toilet
Vision
Overall Space- Multiple lighting sources to improve visibility
- Elevators (if applicable) have verbal announcements at each floor, and braille on the buttons
Hearing
Overall Space- Business has a visual warning (alarm) system
- Staff are trained to use alternative communication tools such as Apps or text messaging
Cognitive & Sensory Friendly
Overall Space- Minimal visual clutter and obstacles
- Nonslip floor surfaces with minimal reflection
- Steps and slope changes are clearly marked and lit, and have handrails
- Door handles have colour contrast with the body of the door; doors and frames have colour contrast with adjacent walls; any glass doors are marked to make them clearly visible
- Background noise is minimal, and alarms or auditory cues are on a low frequency
Signs & Navigation- Directional signs at key decision points, including main entrances, restrooms, lounges, and reception desks
- Signs are clear and concise, in large, plain font with good contrast between text and background
- Signs have minimal glare or reflection
Restroom In Public Area- Designated gender-neutral/family restroom that can also accommodate a support person
General
Emergency Plan- System in place for guests to contact a staff member for help if required
- Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements
Service Dogs- Staff have been trained on guide and service dog policies
- Business has a dog relief area on site
High Speed Internet Service- Business has high-speed internet service available for video application use
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