Bighorn Meadows Resort Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
- Designated accessible parking near an accessible entrance that is specifically marked
- Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
- Lowered counter at the reception or ticket desk
- Designated gender-neutral/family restroom that can also accommodate a support person
- Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
- Multiple floors with an elevator that is large enough for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)
- Rooms for guests using mobility devices
- Accessible route to accessible rooms
- Entry door is a minimum 815 mm wide
- Lever type handle on entrance door
- Easy pull or push door (max 22 newtons or 2.24 kilograms-force)
- Lowered room controls (light switches, temperature controls)
- Space between furniture is a minimum of 900 mm
- Lowered hanging space in closet
- Additional guest rooms have visually or hard of hearing features
- Door is a minimum 815 mm wide
- Roll-under sink minimum roll under height 684 mm
- Lever style faucet controls
- Lowered mirror at sink vanity
- No threshold roll-in shower
- Fixed grab bars in shower
Vision
- Audible alarm and/or public service system
- Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
- Elevators (if applicable) have verbal announcements at each floor, and braille on the buttons
Hearing
- Accommodation has closed captioning on TVs/video boards
- Staff are trained to use alternative communication tools such as Apps or text messaging
Cognitive & Sensory Friendly
- Minimal visual clutter and obstacles
- Fragrance-free areas
- Designated quiet spaces with comfortable seating for individuals feeling anxious or confused
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
- Designated gender-neutral/family restroom that can also accommodate a support person
General
- Staff have been trained on guide and service dog policies
- Business has high-speed internet service available for video application use
True Key Hotels & Resorts invites you to experience the epitome of luxury and a homebase for adventure at Bighorn Meadows Resort in Radium Hot Springs, BC. Nestled amidst the breathtaking Columbia Valley, surrounded by the majestic Rocky and Purcell Mountain ranges in the heart of British Columbia, our resort offers an unparalleled escape. Set upon a sprawling 9-acre site, this premium Radium Hot Springs resort is encircled on three sides by the prestigious Springs Golf Course. We pride ourselves on being the perfect home base for every traveler. Our luxurious suites are thoughtfully designed to provide a serene and inviting atmosphere. Stay connected with our complimentary Wi-Fi, enjoy the refreshing mountain views, and rest peacefully on our comfortable suites.
