Fort St. James National Historic Site Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
Restroom In Public Area- Designated gender-neutral/family restroom that can also accommodate a support person
Vision
Overall Space- Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
Hearing
Overall Space- Staff available on request that can communicate using American Sign Language
Cognitive & Sensory Friendly
Overall Space- Surfaces, window coverings, and décor with minimal glare or reflection, as well as minimal use of bold patterns, shapes, or stripes
- Subtle and/or natural lighting, no florescent or harsh lighting, and no dark shadows
- Minimal visual clutter and obstacles
- Nonslip floor surfaces with minimal reflection
- Door handles have colour contrast with the body of the door; doors and frames have colour contrast with adjacent walls; any glass doors are marked to make them clearly visible
- Background noise is minimal, and alarms or auditory cues are on a low frequency
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
Signs & Navigation- Directional signs at key decision points, including main entrances, restrooms, lounges, and reception desks
- Signs are clear and concise, in large, plain font with good contrast between text and background
- Signs have minimal glare or reflection
Restroom In Public Area- Designated gender-neutral/family restroom that can also accommodate a support person
General
Supporting Programs- Business accepts Access2Card (www.access2card.ca) or permits a support person to accompany the customer at no cost or at a discount
Emergency Plan- Emergency plan includes staff trained to provide in-person assistance for people with cognitive disabilities
- System in place for guests to contact a staff member for help if required
- Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements
Service Dogs- Staff have been trained on guide and service dog policies
- Business has a dog relief area on site
High Speed Internet Service- Business has high-speed internet service available for video application use
Additional InformationThere are multiple areas on site, museum, outside, in historic buildings so it depends on
the space but is very neutral and low lit inside but can be bright in the natural light.