Royal Oak Inn & Suites Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
Entrance
- Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
- Entry route has a door that is at minimum 815 mm wide
- One or more entry points are automated
- Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
- Rooms for guests using mobility devices
- Accessible route to accessible rooms
- Entry door is a minimum 815 mm wide
- Lever type handle on entrance door
- Easy pull or push door (max 22 newtons or 2.24 kilograms-force)
- Space between furniture is a minimum of 900 mm
- Space on both sides of bed for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)
- Lowered hanging space in closet
- Door is a minimum 815 mm wide
- Roll-under sink minimum roll under height 684 mm
- Insulated pipes under sink vanity, where these pipes are exposed
- Lever style faucet controls
- Lowered mirror at sink vanity
- No threshold roll-in shower
- Shower chair with backrest (fixed or portable) within reach of controls
- Fixed grab bars in shower
- Handheld showerhead with lever controls
- Bath bench or chair with backrest
- Raised toilet - 430-480 mm above floor with grab bars
- Grab bars at toilet
Vision
Overall Space
- Braille/large print signage for all publicly accessible areas
- Audible alarm and/or public service system
- Multiple lighting sources to improve visibility
- Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
Hearing
Overall Space
- Accommodation has closed captioning on TVs/video boards
- Business has a visual warning (alarm) system
- Staff available on request that can communicate using American Sign Language
- Staff are trained to use alternative communication tools such as Apps or text messaging
Cognitive & Sensory Friendly
Overall Space
- Specific times are available for quiet visits to support people requiring low stimuli
- Neutral or muted colours that are calming and subdued
- Surfaces, window coverings, and décor with minimal glare or reflection, as well as minimal use of bold patterns, shapes, or stripes
- Subtle and/or natural lighting, no florescent or harsh lighting, and no dark shadows
- Minimal visual clutter and obstacles
- Nonslip floor surfaces with minimal reflection
- Steps and slope changes are clearly marked and lit, and have handrails
- Door handles have colour contrast with the body of the door; doors and frames have colour contrast with adjacent walls; any glass doors are marked to make them clearly visible
- Background noise is minimal, and alarms or auditory cues are on a low frequency
- Fragrance-free areas
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
- A video or "storybook" guide is available in advance of visits, identifying such things as light/dark, noise and smell stimuli, lineups and security checks, quiet spaces, entrances/exits, restrooms, parking, and quieter times to visit
- Directional signs at key decision points, including main entrances, restrooms, lounges, and reception desks
- Signs are clear and concise, in large, plain font with good contrast between text and background
- Signs include both text and pictures to help indicate the use of different rooms
- Signs are well lit
- Signs have minimal glare or reflection
- Entrance and exit are clearly identified on doors (including stalls and back of the main door)
General
Emergency Plan
- System in place for guests to contact a staff member for help if required
- Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements
- Staff have been trained on guide and service dog policies
- Business has a dog relief area on site
- Business has high-speed internet service available for video application use
We offer free Wifi and parking. We have 46 rooms/suites, 5 cabins, 40 RV lots. We are minutes away from The Office Bar and Grill and Oceanview Laundromat. Rooms are equipped with coffee makers, mini fridge and microwave.
