Heritage Park Museum Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
Parking
- Designated accessible parking near an accessible entrance that is specifically marked
- Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
- Entry route has a door that is at minimum 815 mm wide
- Adult change table and lift
- Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
- Key activities are accessible to guests using mobility devices
- Information displays (if applicable) at a lower height
- Pathways are hard packed surfaces with a maximum slope 5%
Vision
Overall Space
- Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
Cognitive & Sensory Friendly
Overall Space
- Specific times are available for quiet visits to support people requiring low stimuli
- An on-loan Sensory Kit is available with items such as fidgets, headphones, and a weighted blanket
- Cognitive- and sensory-friendly information is included on the website
- Neutral or muted colours that are calming and subdued
- Surfaces, window coverings, and décor with minimal glare or reflection, as well as minimal use of bold patterns, shapes, or stripes
- Nonslip floor surfaces with minimal reflection
- Background noise is minimal, and alarms or auditory cues are on a low frequency
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
- A video or "storybook" guide is available in advance of visits, identifying such things as light/dark, noise and smell stimuli, lineups and security checks, quiet spaces, entrances/exits, restrooms, parking, and quieter times to visit
- Signs have minimal glare or reflection
- Adult change table and lift
General
High Speed Internet Service
- Business has high-speed internet service available for video application use
