Tourism Kamloops Visitor Centre Accessibility

This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.

Mobility

Parking
  • Designated accessible parking near an accessible entrance that is specifically marked
Entrance
  • Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
  • Entry route has a door that is at minimum 815 mm wide
  • One or more entry points are automated
Lobby Or Reception Area
  • Lowered counter at the reception or ticket desk
Activities & Transportation
  • Key activities are accessible to guests using mobility devices
  • Information displays (if applicable) at a lower height
  • Accessible spaces have clear views of the main activity (i.e. stage, viewing area)
  • Pathways are hard packed surfaces with a maximum slope 5%

Vision

Overall Space
  • Audible alarm and/or public service system
  • Staff are available to accompany guests through the venue as a guide, and to describe the sights

Hearing

Overall Space
  • Staff are trained to use alternative communication tools such as Apps or text messaging

Cognitive & Sensory Friendly

Overall Space
  • Staff are available to accompany guests through the venue as a guide, and to describe the sights

General

Service Dogs
  • Business has a dog relief area on site
High Speed Internet Service
  • Business has high-speed internet service available for video application use
Additional Information

Space in parking lot for van, however not specifially marked. Accessible washroom available; door swings inward. Pets on leash welcome

The BOLD Street Team provides mobile visitor services by popping up at popular locations and events across Kamloops to assist with information and provide resources to visitors and locals in the city. Our team is made up of tourism ambassadors with a passion for local attractions, outdoor adventures, and more.

Keep an eye out for the Tourism Kamloops vehicle and pop-up tourism tent at local hotspots from May-September.

Visitor Centre Closed
The Kamloops Visitor Centre permanently closed in June 2020. All outdoor facilities – such as EV chargers, sani-dump station, dog run, and picnic benches – are still available for use.
For public washrooms and immediate tourist information, please visit the Aberdeen Mall across the street during its hours of operation.