Hotel Penticton, Ascend Hotel Collection Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
Parking- Designated accessible parking near an accessible entrance that is specifically marked
Entrance- Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
- Entry route has a door that is at minimum 815 mm wide
- One or more entry points are automated
Lobby Or Reception Area- Lowered counter at the reception or ticket desk
Restroom In Public Area- Designated gender-neutral/family restroom that can also accommodate a support person
Food Services- Accessible path of travel and accessible style tables/booths
Accessible Guest Rooms- Rooms for guests using mobility devices
- Accessible route to accessible rooms
- Lever type handle on entrance door
- Easy pull or push door (max 22 newtons or 2.24 kilograms-force)
- Space between furniture is a minimum of 900 mm
- Space on both sides of bed for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)
Accessible Guest Room Bathroom- Door is a minimum 815 mm wide
- Roll-under sink minimum roll under height 684 mm
- Insulated pipes under sink vanity, where these pipes are exposed
- Lever style faucet controls
- Fixed grab bars in shower
- Bathtub with grab bars
- Bath bench or chair with backrest
- Grab bars at toilet
Vision
Overall Space- Multiple lighting sources to improve visibility
Hearing
Overall Space- Accommodation has closed captioning on TVs/video boards
Cognitive & Sensory Friendly
Signs & Navigation- Directional signs at key decision points, including main entrances, restrooms, lounges, and reception desks
- Signs are clear and concise, in large, plain font with good contrast between text and background
Restroom In Public Area- Designated gender-neutral/family restroom that can also accommodate a support person
General
Supporting Programs- Business accepts Access2Card (www.access2card.ca) or permits a support person to accompany the customer at no cost or at a discount
Emergency Plan- Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements
Service Dogs- Staff have been trained on guide and service dog policies
- Business has a dog relief area on site
High Speed Internet Service- Business has high-speed internet service available for video application use