The Cove Lakeside Resort Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
- Designated accessible parking near an accessible entrance that is specifically marked
- Space specifically marked with a van-accessible sign, at minimum 4.7 metres wide, large enough to accommodate a vehicle with a side lift/ramp
- Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
- Entry route has a door that is at minimum 815 mm wide
- One or more entry points are automated
- Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
- Accessible path of travel and accessible style tables/booths
- Multiple floors with an elevator that is large enough for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)
Hearing
- Accommodation has closed captioning on TVs/video boards
Cognitive & Sensory Friendly
- Neutral or muted colours that are calming and subdued
- Directional signs at key decision points, including main entrances, restrooms, lounges, and reception desks
- Signs are clear and concise, in large, plain font with good contrast between text and background
- Signs are well lit
General
- System in place for guests to contact a staff member for help if required
- Staff have been trained on guide and service dog policies
The Cove Lakeside Resort is a luxury all-suite resort featuring 100 elegantly decorated one, two and three bedroom condo-style suites, indulgent treatments at the Spa at The Cove, a private lakefront beach, two seasonal outdoor pools and a private marina. With a peaceful waterfront setting and dramatic views of Okanagan Lake, we are a place where the beauty and solitude of nature is just 20 minutes from the shops and restaurants of downtown Kelowna. While our surroundings are known for their breathtaking views and recreational opportunities; unparalleled guest service and boutique-style hospitality are the heart of The Cove Lakeside Resort experience. There is always something new to discover, no matter the season. Whether youre visiting for a family vacation, romantic getaway, wedding celebration or corporate gathering, you will feel truly at home away from it all.
