West Coast Wilderness Lodge Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
Entrance- Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
- Entry route has a door that is at minimum 815 mm wide
Food Services- Accessible path of travel and accessible style tables/booths
Accessible Guest Rooms- Rooms for guests using mobility devices
- Accessible route to accessible rooms
Vision
Overall Space- Multiple lighting sources to improve visibility
- Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
Cognitive & Sensory Friendly
Overall Space- Neutral or muted colours that are calming and subdued
- Surfaces, window coverings, and décor with minimal glare or reflection, as well as minimal use of bold patterns, shapes, or stripes
- Subtle and/or natural lighting, no florescent or harsh lighting, and no dark shadows
- Minimal visual clutter and obstacles
- Nonslip floor surfaces with minimal reflection
- Door handles have colour contrast with the body of the door; doors and frames have colour contrast with adjacent walls; any glass doors are marked to make them clearly visible
- Background noise is minimal, and alarms or auditory cues are on a low frequency
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
Signs & Navigation- Signs include both text and pictures to help indicate the use of different rooms
General
Emergency Plan- Emergency plan includes staff trained to provide in-person assistance for people with cognitive disabilities
- System in place for guests to contact a staff member for help if required
- Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements
Service Dogs- Staff have been trained on guide and service dog policies
- Business has a dog relief area on site
High Speed Internet Service- Business has high-speed internet service available for video application use