Versante Hotel Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
- Shuttle service equipped with a lift or roll-in access
- Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
- Entry route has a door that is at minimum 815 mm wide
- One or more entry points are automated
- Designated gender-neutral/family restroom that can also accommodate a support person
- Multiple floors with an elevator that is large enough for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)
- Rooms for guests using mobility devices
- Accessible route to accessible rooms
- Entry door is a minimum 815 mm wide
- Lowered "spyhole" in door
- Lever type handle on entrance door
- Lowered room controls (light switches, temperature controls)
- Lowered bed height (550-600 mm)
- Space between furniture is a minimum of 900 mm
- Space on both sides of bed for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)
- Door is a minimum 815 mm wide
- Fixed maximum hot water temperature
- Roll-under sink minimum roll under height 684 mm
- Lever style faucet controls
- Lowered mirror at sink vanity
- No threshold roll-in shower
- Shower chair with backrest (fixed or portable) within reach of controls
- Fixed grab bars in shower
- Handheld showerhead with lever controls
- Raised toilet - 430-480 mm above floor with grab bars
- Grab bars at toilet
Vision
- Audible alarm and/or public service system
- Multiple lighting sources to improve visibility
- Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
- Elevators (if applicable) have verbal announcements at each floor, and braille on the buttons
Hearing
- Accommodation has closed captioning on TVs/video boards
- Business has a visual warning (alarm) system
- Staff are trained to use alternative communication tools such as Apps or text messaging
Cognitive & Sensory Friendly
- Neutral or muted colours that are calming and subdued
- Subtle and/or natural lighting, no florescent or harsh lighting, and no dark shadows
- Minimal visual clutter and obstacles
- Nonslip floor surfaces with minimal reflection
- Door handles have colour contrast with the body of the door; doors and frames have colour contrast with adjacent walls; any glass doors are marked to make them clearly visible
- Background noise is minimal, and alarms or auditory cues are on a low frequency
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
- Directional signs at key decision points, including main entrances, restrooms, lounges, and reception desks
- Signs have minimal glare or reflection
- Designated gender-neutral/family restroom that can also accommodate a support person
General
- System in place for guests to contact a staff member for help if required
- Staff have been trained on guide and service dog policies
- Business has a dog relief area on site
- Business has high-speed internet service available for video application use
Minutes from Vancouver Airport but far from your typical airport hotel, Versante Hotel dazzles with vibrant colours, natural light and innovative design. The hotels 100 luxurious guestrooms and suites come in five bold designs, each evoking a distinct personality. Room features include floor-to-ceiling windows, spacious spa bathrooms with freestanding soaker tubs and exterior view windows, Red Flower bath amenities, Dyson Supersonic® hairdryers, plus all the latest comforts and technology. Hotel amenities include complimentary high-speed Wi-Fi, room service, rooftop pool, free bike rentals, and a 24-hour fitness room with Peloton bikes and Mirror® workout technology. Experience spectacular options for dining and cocktails, including Bruno restaurant, Versante Bar, Alaia and room service. Versante Hotel is located in Richmond, BC, Canada, at the gateway to the Lower Mainland, British Columbia and the world, less than 10 minutes from Vancouver International Airport (YVR) and a seven-minute ride on Canada Line to Bridgeport Station. Downtown Vancouver is just 20 minutes away. The hotel offers complimentary transfers to and from the airport and within Richmond by luxury vehicle.
