Harbour Air Seaplanes Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
- Designated accessible parking near an accessible entrance that is specifically marked
- Shuttle service equipped with a lift or roll-in access
- Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
- Entry route has a door that is at minimum 815 mm wide
- Designated gender-neutral/family restroom that can also accommodate a support person
- Key activities are accessible to guests using mobility devices
- Accessible spaces have clear views of the main activity (i.e. stage, viewing area)
- Pathways are hard packed surfaces with a maximum slope 5%
- Transportation (e.g. sightseeing bus, train, ferry, aircraft) equipped with a lift or roll in
Vision
- Audible alarm and/or public service system
- Multiple lighting sources to improve visibility
- Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
Hearing
- Business has a visual warning (alarm) system
- Staff are trained to use alternative communication tools such as Apps or text messaging
Cognitive & Sensory Friendly
- Neutral or muted colours that are calming and subdued
- Subtle and/or natural lighting, no florescent or harsh lighting, and no dark shadows
- Minimal visual clutter and obstacles
- Nonslip floor surfaces with minimal reflection
- Steps and slope changes are clearly marked and lit, and have handrails
- Door handles have colour contrast with the body of the door; doors and frames have colour contrast with adjacent walls; any glass doors are marked to make them clearly visible
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
- Signs are clear and concise, in large, plain font with good contrast between text and background
- Signs are well lit
- Signs have minimal glare or reflection
- Designated gender-neutral/family restroom that can also accommodate a support person
General
- Business accepts Access2Card (www.access2card.ca) or permits a support person to accompany the customer at no cost or at a discount
- Emergency plan includes staff trained to provide in-person assistance for people with cognitive disabilities
- System in place for guests to contact a staff member for help if required
- Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements
- Staff have been trained on guide and service dog policies
- Business has high-speed internet service available for video application use
Connect between Sechelt and downtown Vancouver, South Vancouver (YVR) or Nanaimo Harbour one of several daily scheduled service flights. Want to try flying on floats? Join us for a scenic panorama tour and experience the Sunshine Coast from above! Founded in 1982 with two small seaplanes, Harbour Air is North Americas largest and first fully carbon neutral airline. The companys international seaplane service, which originally began as a service for the forestry industry in B.C., is now a quintessential west coast experience. With a showcase fleet of more than 40 aircraft, Harbour Air offers up to 200 daily scheduled flights, scenic tours, adventure packages, and private flights. With 12 scheduled destinations connecting downtown Vancouver, Victoria, Seattle (WA), Nanaimo, Tofino, Whistler, South Vancouver (YVR), Sechelt, Salt Spring Island, Pitt Meadows, Maple Bay and Comox, B.C. born Harbour Air welcomes 450,000 passengers every year.
