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Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre

Hoteles, Accesibilidad

1100 Granville St, Vancouver, British Columbia, V6Z 2B6

Amenities
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Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre Accessibility

This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.

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Mobility

Parking
  • Designated accessible parking near an accessible entrance that is specifically marked
  • Space specifically marked with a van-accessible sign, at minimum 4.7 metres wide, large enough to accommodate a vehicle with a side lift/ramp
Entrance
  • Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
  • One or more entry points are automated
Restroom In Public Area
  • Designated gender-neutral/family restroom that can also accommodate a support person
  • Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
Food Services
  • Accessible path of travel and accessible style tables/booths
Elevator
  • Multiple floors with an elevator that is large enough for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)
Accessible Guest Rooms
  • Rooms for guests using mobility devices
  • Accessible route to accessible rooms
  • Entry door is a minimum 815 mm wide
  • Lowered "spyhole" in door
  • Lever type handle on entrance door
  • Easy pull or push door (max 22 newtons or 2.24 kilograms-force)
  • Lowered room controls (light switches, temperature controls)
  • Space between furniture is a minimum of 900 mm
Accessible Guest Room Bathroom
  • Door is a minimum 815 mm wide
  • Fixed maximum hot water temperature
  • Roll-under sink minimum roll under height 684 mm
  • Lever style faucet controls
  • Lowered mirror at sink vanity
  • No threshold roll-in shower
  • Shower chair with backrest (fixed or portable) within reach of controls
  • Fixed grab bars in shower
  • Bathtub with grab bars
  • Bath bench or chair with backrest
  • Grab bars at toilet

Vision

Overall Space
  • Audible alarm and/or public service system
  • Multiple lighting sources to improve visibility
  • Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
  • Staff are available to accompany guests through the venue as a guide, and to describe the sights

Hearing

Overall Space
  • Accommodation has closed captioning on TVs/video boards
  • Staff are trained to use alternative communication tools such as Apps or text messaging

Cognitive & Sensory Friendly

Overall Space
  • Staff are available to accompany guests through the venue as a guide, and to describe the sights
Restroom In Public Area
  • Designated gender-neutral/family restroom that can also accommodate a support person

General

Emergency Plan
  • Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements
Service Dogs
  • Staff have been trained on guide and service dog policies
High Speed Internet Service
  • Business has high-speed internet service available for video application use
Additional Information

The Best Western Premier Chateau Granville Hotel & Suites & Conference Centre is committed to providing accessible service to all persons with disabilities.