OPUS Vancouver Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
- Designated accessible parking near an accessible entrance that is specifically marked
- Space specifically marked with a van-accessible sign, at minimum 4.7 metres wide, large enough to accommodate a vehicle with a side lift/ramp
- Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
- Entry route has a door that is at minimum 815 mm wide
- One or more entry points are automated
- Lowered counter at the reception or ticket desk
- Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
- Accessible path of travel and accessible style tables/booths
- Multiple floors with an elevator that is large enough for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)
- Rooms for guests using mobility devices
- Accessible route to accessible rooms
- Entry door is a minimum 815 mm wide
- Lowered "spyhole" in door
- Lowered room controls (light switches, temperature controls)
- Lowered bed height (550-600 mm)
- Space between furniture is a minimum of 900 mm
- Space on both sides of bed for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)
- Door is a minimum 815 mm wide
- Roll-under sink minimum roll under height 684 mm
- Insulated pipes under sink vanity, where these pipes are exposed
- Lowered mirror at sink vanity
- No threshold roll-in shower
- Fixed grab bars in shower
- Raised toilet - 430-480 mm above floor with grab bars
- Grab bars at toilet
Vision
- Audible alarm and/or public service system
- Multiple lighting sources to improve visibility
- Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
Hearing
- Accommodation has closed captioning on TVs/video boards
- Business has a visual warning (alarm) system
- Staff are trained to use alternative communication tools such as Apps or text messaging
Cognitive & Sensory Friendly
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
General
- Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements
- Staff have been trained on guide and service dog policies
- Business has high-speed internet service available for video application use
The hotel experience that will stand out, forever. Guest rooms are high design, high fashion and sure to impress. Bold colours offer a stay you will never forget. Featuring deluxe spa-bathrooms, executive business desks, modern furniture and floor-to-ceiling windows, you will want to book your next stay at check-out. Located in the heart of Yaletown, in downtown Vancouver – our chic, walkable neighbourhood is an elite historic district and home to over 60 of the city’s best restaurants, boutiques, art galleries, spas and cafes. Enjoy one of the worlds most spectacular cities, while staying in one of the citys most stylish hotels.
