Rocky Mountaineer

Turismo, Trenes, Accesibilidad

1755 Cottrell St, Vancouver, British Columbia, V6A 2L8

Rocky Mountaineer Accessibility

This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.

Mobility

Parking
  • Designated accessible parking near an accessible entrance that is specifically marked
  • Space specifically marked with a van-accessible sign, at minimum 4.7 metres wide, large enough to accommodate a vehicle with a side lift/ramp
Entrance
  • Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
  • Entry route has a door that is at minimum 815 mm wide
Restroom In Public Area
  • Designated gender-neutral/family restroom that can also accommodate a support person
  • Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
Activities & Transportation
  • Key activities are accessible to guests using mobility devices
  • Pathways are hard packed surfaces with a maximum slope 5%

Cognitive & Sensory Friendly

Signs & Navigation
  • Directional signs at key decision points, including main entrances, restrooms, lounges, and reception desks
Restroom In Public Area
  • Entrance and exit are clearly identified on doors (including stalls and back of the main door)
  • Designated gender-neutral/family restroom that can also accommodate a support person

General

Emergency Plan
  • Emergency plan includes staff trained to provide in-person assistance for people with cognitive disabilities
  • System in place for guests to contact a staff member for help if required
  • Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements
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Rocky Mountaineer offers four unique rail routes in Western Canada, Canadian Rockies, and the American Southwest. See spectacular views of iconic, untouched landscapes from the comfort of our glass-dome trains while enjoying world-class service from our onboard team. Our destinations include Vancouver, Whistler, Jasper, Banff, and Lake Louise on our Canadian routes and Denver, Moab, and Glenwood Springs on our US route.