FlyOver Canada Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
- Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
- Entry route has a door that is at minimum 815 mm wide
- One or more entry points are automated
- Lowered counter at the reception or ticket desk
- Designated gender-neutral/family restroom that can also accommodate a support person
- Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
- Accessible path of travel and accessible style tables/booths
- Multiple floors with an elevator that is large enough for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)
- Key activities are accessible to guests using mobility devices
- Information displays (if applicable) at a lower height
- Accessible spaces have clear views of the main activity (i.e. stage, viewing area)
- Pathways are hard packed surfaces with a maximum slope 5%
Vision
- Audible alarm and/or public service system
- Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
Hearing
- Business has a visual warning (alarm) system
Cognitive & Sensory Friendly
- Specific times are available for quiet visits to support people requiring low stimuli
- Neutral or muted colours that are calming and subdued
- Surfaces, window coverings, and décor with minimal glare or reflection, as well as minimal use of bold patterns, shapes, or stripes
- Subtle and/or natural lighting, no florescent or harsh lighting, and no dark shadows
- Minimal visual clutter and obstacles
- Nonslip floor surfaces with minimal reflection
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
- Directional signs at key decision points, including main entrances, restrooms, lounges, and reception desks
- Signs are well lit
- Signs have minimal glare or reflection
- Entrance and exit are clearly identified on doors (including stalls and back of the main door)
- Designated gender-neutral/family restroom that can also accommodate a support person
General
- Business accepts Access2Card (www.access2card.ca) or permits a support person to accompany the customer at no cost or at a discount
- Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements
- Staff have been trained on guide and service dog policies
Some staff are on the spectrum and are trained to assist with customers.
FlyOver Canada utilizes state-of-the-art technology to give you the feeling of flight. You will hang suspended, feet dangling, before a 20-metre spherical screen while our film whisks you away on an exhilarating 8-minute journey across Canada, from east to west. Special effects, including wind, mist and scents, combine with the rides motion to create an unforgettable experience. At FlyOver Canada you will spend approximately 25 minutes getting introduced to our great country. You will first enter the pre-show area where you will be immersed in an audio-visual show of Canada “up close and personal” before heading to the boarding zone for your preflight briefing. You will then experience the unforgettable 8-minute Ultimate Flying Ride soaring over some of the most spectacular scenery the country has to offer. Open year round, 7 days a week. Conveniently located downtown at Canada Place.
