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Delta Hotels by Marriott Whistler Village Suites Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
Parking
Designated accessible parking near an accessible entrance that is specifically marked
Entrance
Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
Entry route has a door that is at minimum 815 mm wide
Food Services
Accessible path of travel and accessible style tables/booths
Elevator
Multiple floors with an elevator that is large enough for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)
Accessible Guest Rooms
Rooms for guests using mobility devices
Accessible route to accessible rooms
Entry door is a minimum 815 mm wide
Lever type handle on entrance door
Easy pull or push door (max 22 newtons or 2.24 kilograms-force)
Lowered room controls (light switches, temperature controls)
Accessible Guest Room Bathroom
Door is a minimum 815 mm wide
Roll-under sink minimum roll under height 684 mm
Lever style faucet controls
Lowered mirror at sink vanity
Fixed grab bars in shower
Handheld showerhead with lever controls
Bathtub with grab bars
Raised toilet - 430-480 mm above floor with grab bars
Grab bars at toilet
Vision
Overall Space
Braille/large print signage for all publicly accessible areas
Audible alarm and/or public service system
Multiple lighting sources to improve visibility
Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
Staff are available to accompany guests through the venue as a guide, and to describe the sights
Hearing
Overall Space
Business has a visual warning (alarm) system
Cognitive & Sensory Friendly
Overall Space
An on-loan Sensory Kit is available with items such as fidgets, headphones, and a weighted blanket
Neutral or muted colours that are calming and subdued
Surfaces, window coverings, and décor with minimal glare or reflection, as well as minimal use of bold patterns, shapes, or stripes
Subtle and/or natural lighting, no florescent or harsh lighting, and no dark shadows
Minimal visual clutter and obstacles
Nonslip floor surfaces with minimal reflection
Staff are available to accompany guests through the venue as a guide, and to describe the sights
Signs & Navigation
Directional signs at key decision points, including main entrances, restrooms, lounges, and reception desks
Signs are clear and concise, in large, plain font with good contrast between text and background
Signs are well lit
Signs have minimal glare or reflection
General
Emergency Plan
System in place for guests to contact a staff member for help if required
Service Dogs
Staff have been trained on guide and service dog policies
Additional Information
All management are required to take a 1.5 day course on ADA compliance. The sensory kit on file is a phone and remote with larger buttons for guests with visual and hand impairment.
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