The Westin Bear Mountain Golf Resort & Spa, Victoria Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
Parking
- Designated accessible parking near an accessible entrance that is specifically marked
- Entry route has a door that is at minimum 815 mm wide
- One or more entry points are automated
- Designated gender-neutral/family restroom that can also accommodate a support person
- Rooms for guests using mobility devices
- Accessible route to accessible rooms
- Entry door is a minimum 815 mm wide
- Lowered "spyhole" in door
- Lever type handle on entrance door
- Space between furniture is a minimum of 900 mm
- Door is a minimum 815 mm wide
- Lever style faucet controls
- Fixed grab bars in shower
- Raised toilet - 430-480 mm above floor with grab bars
- Grab bars at toilet
Vision
Overall Space
- Multiple lighting sources to improve visibility
- Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
Hearing
Overall Space
- Accommodation has closed captioning on TVs/video boards
- Staff available on request that can communicate using American Sign Language
Cognitive & Sensory Friendly
Overall Space
- Subtle and/or natural lighting, no florescent or harsh lighting, and no dark shadows
- Minimal visual clutter and obstacles
- Nonslip floor surfaces with minimal reflection
- Door handles have colour contrast with the body of the door; doors and frames have colour contrast with adjacent walls; any glass doors are marked to make them clearly visible
- Background noise is minimal, and alarms or auditory cues are on a low frequency
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
- Signs have minimal glare or reflection
- Designated gender-neutral/family restroom that can also accommodate a support person
General
Emergency Plan
- System in place for guests to contact a staff member for help if required
- Staff have been trained on guide and service dog policies
- Business has a dog relief area on site
- Business has high-speed internet service available for video application use
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Set along lush golf greens and framed by Vancouver Island’s rugged mountains, The Westin Bear Mountain Golf Resort & Spa, Victoria, offers stunning natural beauty and laid-back comforts. The charming harbor city of Victoria is just 25 minutes away. Indulge in a beauty or wellness treatment at the Amatista Spa. Relax in well-appointed hotel rooms with natural slate flooring, warm wood accents, and balconies for enjoying the scenery.
