Inn at Laurel Point Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
Parking
- Designated accessible parking near an accessible entrance that is specifically marked
- Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
- Entry route has a door that is at minimum 815 mm wide
- One or more entry points are automated
- Designated gender-neutral/family restroom that can also accommodate a support person
- Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
- Accessible path of travel and accessible style tables/booths
- Multiple floors with an elevator that is large enough for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)
- Rooms for guests using mobility devices
- Accessible route to accessible rooms
- Lever type handle on entrance door
- Easy pull or push door (max 22 newtons or 2.24 kilograms-force)
- Space between furniture is a minimum of 900 mm
- Additional guest rooms have visually or hard of hearing features
- Door is a minimum 815 mm wide
- Fixed maximum hot water temperature
- Lever style faucet controls
- No threshold roll-in shower
- Shower chair with backrest (fixed or portable) within reach of controls
- Fixed grab bars in shower
- Handheld showerhead with lever controls
- Bathtub with grab bars
- Raised toilet - 430-480 mm above floor with grab bars
- Grab bars at toilet
Vision
Overall Space
- Braille/large print signage for all publicly accessible areas
- Audible alarm and/or public service system
- Multiple lighting sources to improve visibility
- Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
- Elevators (if applicable) have verbal announcements at each floor, and braille on the buttons
Hearing
Overall Space
- Accommodation has closed captioning on TVs/video boards
- Staff are trained to use alternative communication tools such as Apps or text messaging
Cognitive & Sensory Friendly
Overall Space
- Neutral or muted colours that are calming and subdued
- Subtle and/or natural lighting, no florescent or harsh lighting, and no dark shadows
- Minimal visual clutter and obstacles
- Steps and slope changes are clearly marked and lit, and have handrails
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
- Directional signs at key decision points, including main entrances, restrooms, lounges, and reception desks
- Signs are clear and concise, in large, plain font with good contrast between text and background
- Designated gender-neutral/family restroom that can also accommodate a support person
General
Emergency Plan
- System in place for guests to contact a staff member for help if required
- Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements
- Business has a dog relief area on site
- Business has high-speed internet service available for video application use
1 / 1
Find genuine hospitality and a breathtaking setting in downtown Victoria at Inn at Laurel Point. With stunning views of the citys famous Inner Harbour and serene surroundings on the edge of the capital city, Inn at Laurel Point makes every stay a remarkable one. Our 200 water and garden view rooms, inspirational meeting and event spaces, award-winning Aura restaurant, mix with ocean air and tranquil gardens to create a rare retreat in the city. As a social enterprise and the first carbon-neutral hotel in British Columbia, the property is committed to caring for their team, community, and environment
