Delta Hotels by Marriott Victoria Ocean Pointe Resort Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
- Designated accessible parking near an accessible entrance that is specifically marked
- Space specifically marked with a van-accessible sign, at minimum 4.7 metres wide, large enough to accommodate a vehicle with a side lift/ramp
- Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
- Entry route has a door that is at minimum 815 mm wide
- One or more entry points are automated
- Lowered counter at the reception or ticket desk
- Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
- Accessible path of travel and accessible style tables/booths
- Multiple floors with an elevator that is large enough for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)
- Rooms for guests using mobility devices
- Accessible route to accessible rooms
- Entry door is a minimum 815 mm wide
- Lowered "spyhole" in door
- Lever type handle on entrance door
- Easy pull or push door (max 22 newtons or 2.24 kilograms-force)
- Lowered room controls (light switches, temperature controls)
- Space between furniture is a minimum of 900 mm
- Lowered hanging space in closet
- Additional guest rooms have visually or hard of hearing features
- Door is a minimum 815 mm wide
- Lowered mirror at sink vanity
- Fixed grab bars in shower
- Handheld showerhead with lever controls
- Bathtub with grab bars
- Grab bars at toilet
Vision
- Audible alarm and/or public service system
- Multiple lighting sources to improve visibility
- Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
- Elevators (if applicable) have verbal announcements at each floor, and braille on the buttons
Hearing
- Accommodation has closed captioning on TVs/video boards
- Accommodation has a bed shaker alarm system
- Staff available on request that can communicate using American Sign Language
- Staff are trained to use alternative communication tools such as Apps or text messaging
Cognitive & Sensory Friendly
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
General
- Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements
- Staff have been trained on guide and service dog policies
- Business has a dog relief area on site
- Business has high-speed internet service available for video application use
Surpass your expectations for luxury and adventure at Delta Hotels by Marriott Victoria Ocean Pointe Resort, our coastal hotel offering comfortable amenities and an exciting location near downtown Victoria and Vancouver. Nestled along the island shore, our modern hotel places you near attractions such as The Butchart Garden and Royal British Columbia Museum, with short walks to the Fisherman’s Wharf and British Columbia Parliament Buildings. Explore Victoria Island and return to our hotel for stand-out meals at LURE Restaurant & Bar, offering fantastic waterfront views. Maintain your routine in our fully-equipped fitness center, indoor pool, and tennis courts. Retreat to your hotel room or suite, outfitted with a plush bed and stylish décor. Enticing in-room amenities include complimentary high-speed Wi-Fi, flat-panel TVs, and large desks with ergonomic chairs and plug-in panels. Make Delta Hotels by Marriott Victoria Ocean Pointe Resort your gateway to the best of Victoria and Vancouver.
