The Oswego Hotel Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
Parking- Designated accessible parking near an accessible entrance that is specifically marked
Entrance- Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
- Entry route has a door that is at minimum 815 mm wide
- One or more entry points are automated
Restroom In Public Area- Designated gender-neutral/family restroom that can also accommodate a support person
Food Services- Accessible path of travel and accessible style tables/booths
Elevator- Multiple floors with an elevator that is large enough for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)
Accessible Guest Rooms- Rooms for guests using mobility devices
- Accessible route to accessible rooms
- Entry door is a minimum 815 mm wide
- Lever type handle on entrance door
- Lowered bed height (550-600 mm)
- Space on both sides of bed for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)
Accessible Guest Room Bathroom- Door is a minimum 815 mm wide
- Roll-under sink minimum roll under height 684 mm
- Lever style faucet controls
- Fixed grab bars in shower
- Bathtub with grab bars
- Grab bars at toilet
Vision
Overall Space- Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
Hearing
Overall Space- Staff are trained to use alternative communication tools such as Apps or text messaging
Cognitive & Sensory Friendly
Overall Space- Neutral or muted colours that are calming and subdued
- Surfaces, window coverings, and décor with minimal glare or reflection, as well as minimal use of bold patterns, shapes, or stripes
- Subtle and/or natural lighting, no florescent or harsh lighting, and no dark shadows
- Minimal visual clutter and obstacles
- Steps and slope changes are clearly marked and lit, and have handrails
Signs & Navigation- Signs are well lit
- Signs have minimal glare or reflection
Restroom In Public Area- Designated gender-neutral/family restroom that can also accommodate a support person
General
Emergency Plan- System in place for guests to contact a staff member for help if required
Service Dogs- Staff have been trained on guide and service dog policies
- Business has a dog relief area on site
High Speed Internet Service- Business has high-speed internet service available for video application use