Five Star Whale Watching Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
- Designated accessible parking near an accessible entrance that is specifically marked
- Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
- Entry route has a door that is at minimum 815 mm wide
- Lowered counter at the reception or ticket desk
- Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
- Key activities are accessible to guests using mobility devices
- Information displays (if applicable) at a lower height
- Accessible spaces have clear views of the main activity (i.e. stage, viewing area)
- Pathways are hard packed surfaces with a maximum slope 5%
Vision
- Braille/large print restaurant menus, brochures and documents available
- Audible alarm and/or public service system
- Multiple lighting sources to improve visibility
- Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
Hearing
- Business has a visual warning (alarm) system
- Staff are trained to use alternative communication tools such as Apps or text messaging
Cognitive & Sensory Friendly
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
General
- Business accepts Access2Card (www.access2card.ca) or permits a support person to accompany the customer at no cost or at a discount
- Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements
- Staff have been trained on guide and service dog policies
- Business has high-speed internet service available for video application use
Join Victoria’s first Certified Responsible Whale Watching Operator and discover the wonders of the Salish Sea. We are Victoria’s oldest Whale Watching company with the safest record in the industry. Our 40 passenger high speed expedition catamarans & 12 Passenger Coastal Explorer are the perfect vessels for environmentally friendly and responsible whale watching without sacrificing comfort or safety ! During our tours we can encounter various Whales including Orcas Humpback Whales, Migrating Gray Whales, Minke Whales. Other Marine life encountered includes, Porpoise, Seals, Sea Lions, Otters and numerous Marine Birds. Discover why Whale Watching in Victoria B.C is a must for any visitor. We live in one of the best places in the world to enjoy whale watching let our expert staff and crew educate and inspire you with the wonders of the Salish Sea! We take our marine environment seriously, and strive to implement the Reduce, reuse, recycle philosophy in all we do.
