Ritual Nordic Spa Accessibility

This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.

Mobility

Entrance
  • Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
  • Entry route has a door that is at minimum 815 mm wide
Restroom In Public Area
  • Designated gender-neutral/family restroom that can also accommodate a support person
  • Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
Food Services
  • Accessible path of travel and accessible style tables/booths
Activities & Transportation
  • Key activities are accessible to guests using mobility devices
  • Information displays (if applicable) at a lower height
  • Accessible spaces have clear views of the main activity (i.e. stage, viewing area)
  • Pathways are hard packed surfaces with a maximum slope 5%

Vision

Overall Space
  • Multiple lighting sources to improve visibility
  • Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
  • Staff are available to accompany guests through the venue as a guide, and to describe the sights

Cognitive & Sensory Friendly

Overall Space
  • Specific times are available for quiet visits to support people requiring low stimuli
  • Neutral or muted colours that are calming and subdued
  • Surfaces, window coverings, and décor with minimal glare or reflection, as well as minimal use of bold patterns, shapes, or stripes
  • Subtle and/or natural lighting, no florescent or harsh lighting, and no dark shadows
  • Minimal visual clutter and obstacles
  • Steps and slope changes are clearly marked and lit, and have handrails
  • Door handles have colour contrast with the body of the door; doors and frames have colour contrast with adjacent walls; any glass doors are marked to make them clearly visible
  • Staff are available to accompany guests through the venue as a guide, and to describe the sights
Signs & Navigation
  • Directional signs at key decision points, including main entrances, restrooms, lounges, and reception desks
  • Signs are clear and concise, in large, plain font with good contrast between text and background
  • Signs are well lit
  • Signs have minimal glare or reflection
Restroom In Public Area
  • Designated gender-neutral/family restroom that can also accommodate a support person

General

Emergency Plan
  • System in place for guests to contact a staff member for help if required
High Speed Internet Service
  • Business has high-speed internet service available for video application use
Additional Information

Ritual was designed to ensure access for those with mobility issues, visual impairment, and specifically those in wheelchairs. Our main sauna, steam room, salt lounge, patios and cold bucket showers are accessible.

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A modern Scandinavian-style sauna house in the heart of downtown Victoria! RITUAL Nordic Spa features traditional cedar and basswood saunas, infrared saunas, eucalyptus steam room, cold plunge pool, bucket showers, salt lounge, massage, and three beautiful patios in a modern setting. Come enjoy a sauna circuit at your own pace, with friends or solo or book a private sauna suite. Add a massage (RMT available) and rejuvenate afterwards with post sauna snacks in our café. Ritual is a clean, friendly, unfussy, co-ed, accessible day spa for people who love sauna, 18+ years of age.